How long does production take for a standard order?
Production time varies based on the assembly configuration, order volume, and current production capacity. Contact CDF's sales team at (855) 769-9895 for current lead time estimates based on your specific order requirements.
What is Fast Track production?
Fast Track is CDF's expedited production option. It moves an order to the front of the production queue, reducing the time between order confirmation and shipment. Fast Track orders can ship as soon as next business day. An expediting fee applies. Availability depends on the assembly configuration and current production capacity.
Does the assembly configuration affect lead time?
Yes. Standard configurations with commonly specified materials move through production faster than assemblies with custom specifications. Hurricane-rated assemblies, fire-rated assemblies, custom sizes, and special hardware preparations may extend lead times compared to standard configurations.
Do fire-rated assemblies take longer to produce?
Fire-rated assemblies — available in 20-minute, 45-minute, 60-minute, 90-minute, and 180-minute ratings — require listed components and fire label application, which may add production time compared to non-rated assemblies, depending on stock levels and order quantities.
Do hurricane-rated assemblies take longer to produce?
Hurricane-rated assemblies require specific materials, reinforcements, and additional quality checks that may extend production time compared to standard assemblies. Contact CDF for current lead time estimates on hurricane-rated orders.
Can I check the status of my order?
Yes. Contact CDF's sales team at (855) 769-9895 or email sales@cdfdoors.com with your order number to receive a production status update. CDF provides shipment notification and tracking information once the order ships.
How can I reduce my lead time?
Finalizing specifications early, submitting complete order details, and using ProBuilder to configure assemblies helps minimize production delays. For time-critical orders, ask about Fast Track expedited production. Placing orders well in advance of the installation date provides the most scheduling flexibility. You can also substitute out of stock material for in stock options of commensurate quality. This will often not only save you time, but money also.
Does order volume affect lead time?
Yes. Large multi-opening orders require more fabrication time than single-opening orders. CDF schedules production based on capacity and demand. Placing large orders early in the project timeline helps ensure production capacity is available.
What happens if I need to change my order after it is in production?
Changes to orders already in production may affect the lead time and could result in additional charges. CDF’s policy is to not allow change orders after 24 hours of placing your order. Changes on orders with Fast Track Production are not allowed. Contact CDF's sales team as soon as possible to see if changes are possible. Please refer to our terms and conditions located on our website for our complete policy on change orders and order cancellationa.
How do I get a lead time estimate for my project?
Use CDF's ProBuilder tool to configure your assemblies online and view estimated lead times. You can also contact CDF's sales team at (855) 769-9895 or email sales@cdfdoors.com with your project specifications for a lead time estimate.
