Terms and Conditions

There are many different things you can do when using our site, including finding information about commercial steel doors and get a quote for pricing. When you share your information with us, for example by using our quote request form, we can make those services even better. As you use our services, we want to be 100% transparent in how we’re using information and the ways in which you can protect your privacy.

Acceptance of Contract Terms

The following forms a legal agreement between you and Commercial Door & Frame Distributors (“CDF”). By using this site you are acknowledging that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations. If you do not agree to these terms please do not use this site. The material provided on this site is protected by law, including, but not limited to, United States Copyright Law and international treaties. Any claim relating to the use of this site, its materials and any sales thereunder is governed by the laws of the Commonwealth of Tennessee, without regard to conflict of laws rules and Tennessee will be the sole jurisdiction and venue for any litigation arising from the use of or orders made on the site.

CDF is pleased to offer this website for the benefit of our customers and the general public. You are free to enjoy the site as much as you like. Your choice to visit our website or to take advantage of its features does not create an agency relationship between you and CDF. You are free to browse our site and use its features, and in doing so you are not acting on our behalf. To the extent CDF provides instructions on how to use or take advantage of any feature of the site, you are under no obligation to use or take advantage of that feature. The instructions CDF provides are intended solely to inform you how to take advantage of any such feature, should you in your sole discretion ultimately decide to do so.

Use Restrictions

The copyright to all materials provided on this site are held by CDF. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of CDF. Permission is granted only to legal residents of the United States who are over the age of thirteen (13) years to display, copy or distribute and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions or upon the request of CDF. Upon termination you must immediately destroy any downloaded and printed materials. You also can not “mirror” any material contained on this site. Any unauthorized use of any material contained on this site may violate copyright laws, trademark laws, and various other regulations and statutes.

Trademarks

The trademarks, service marks and logos (the “Trademarks”) used and displayed on this site are registered and unregistered Trademarks of CDF and others. Nothing on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this site without the written permission of the Trademark owner. CDF enforces its intellectual property rights to the fullest extent of the law. CDF Distributors prohibits use of the CDF logo as a “hot” link to the CDF site unless establishment of such a link is approved in advance by CDF in writing.

Disclaimer Warranty

THIS WEBSITE AND THE INFORMATION PROVIDED HEREIN ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO THE APPLICABLE LAW, CDF DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. CDF DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE MATERIALS OR PRODUCTS ON THIS SITE OR ANY SITES LINKED TO THIS SITE.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL CDF BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, HARM TO EQUIPMENT AND/OR PERSONAL INJURY OR DEATH, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF CDF OR A CDF AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULT IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF ANY ITEM YOU ASSUME ANY COST THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Typographical Errors

In the event a product is listed at an incorrect price due to a typographical error, entry error or error in pricing information received from our suppliers, CDF shall have the right to refuse or cancel any orders placed for said product(s). Although your credit card or any other form of payment normally is not charged prior to shipping an order, if you have already been charged for the purchase and the order is canceled CDF will immediately issue a credit to your credit card account or other payment type in the amount of the incorrect price.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CDF reserves the right at any time after receipt of your order to accept or decline your order for any reason. CDF is a reseller to end-users in the United States only and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products purchased from CDF.

Sales Taxes

CDF withholds applicable sales tax for orders to be delivered to addresses within Tennessee. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other location.

General

The effective price is the price in effect at the time the order is placed.

Prices are subject to change without notice.

The buyer will be charged all sales tax or any other taxes in effect at the time the order is accepted within the state of TN, unless a copy of a current tax 
exemption is on file for the taxing jurisdiction to which the goods are shipped.

CDF reserves the right to refuse orders. CDF also reserves the right to sell to anyone for any reason at the sole discretion of CDF.

Payments

Payment is due in full upon placement of the order.

At the sole discretion of CDF management, CDF may allow a 50% deposit on orders requiring significant production, with the remaining balance due before shipment.

Quotes

Are based on market conditions and are subject to acceptance within 90 days of the date of the quotation. Quotations are subject to revisions or cancellations should conditions warrant.

Returns

No product may be returned to either the factory or a CDF Partner Center without prior written approval. Return goods authorization is available through the CDF Customer Service Department.

Replacements and/or credit will be made only after a thorough investigation of the product.

Any damage or misuse of the product other than freight handling damage will be repaired and charged accordingly.

There will be a 35% handling and restocking charge invoked in connection with the return of product. Freight charges are the 
responsibility of the returning party. Collect shipments will not be accepted, unless agreed upon beforehand.

Any request for credit or reorder of damaged materials, CDF must receive a copy of the freight bill with damage notation there on. With out this freight bill no credit or adjustment will be processed for the replacement order.

Delivery

Scheduled shipping dates are based on CDF best estimates, but are not guaranteed.

All shipments are F.O.B. Point of shipment. Title passes at the time of shipment. All freight claims are the responsibility of the 
purchaser.

Penalty Clauses

CDF will not accept orders with a penalty or late delivery provision without being advised of such clause when the order is placed and accepts such conditions in writing.

Order Cancellation & Change Orders

The following applies to any cancellation of part (or all) of an order, or any change to an order, after receipt by CDF.

  • Revision charges will apply as follows:
    – If the in-stock material has been picked for loading, the charge will be a restocking fee of 35% of net price of material being canceled, plus the order processing value.
    – If the material has not been picked, the charge will be the order processing value.
    – The order processing value for stock orders will be $100.00 per occurrence.
  • Order cancellations on custom, modified or fabricated orders (i.e. glass kits, deadbolt preps etc.) are not accepted and will be charged at full quoted price, minus shipping expenses.
  • Any revision to an order will result in the order being rescheduled.

 

Claims

CDF shall be notified immediately of any error or discrepancy, which may require remedial action.

CDF shall deny any back charge unless it has received prior approval by CDF.

CDF shall have the opportunity to itself perform, or have performed, any remedial action required to correct an error or 
discrepancy prior to any back charge being considered for approval.

Should research show that a claim was in fact not the fault of CDF Distributors, customer shall pay for any and all expenses 
incurred in the performance of field inspections.

Customer shall note any freight damage on the receiving tickets and shall be responsible for filling claims with the delivering carrier. 
CDF shall not be responsible but shall provide assistance making such claim.

Transmissions

Any material, information or idea you transmit to or post on this site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by CDF or its affiliates for any purpose whatsoever. Notwithstanding the foregoing, all personal data provided to CDF will be handled in accordance with CDF’s Privacy Policy. You are prohibited from posting or transmitting to or from this site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any other material that could give rise to any civil or criminal liability under the law.

Children’s Online Policy

CDF is committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Cdfdistributors sells products intended for purchase by adults. If you make a purchase on Cdfdistributors.com, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using Cdfdistributors.com.

Term of Use Revisions

CDF may at any time revise these Terms of Use by updating this posting. By using this site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.